Refund policy

We want you to feel confident in every piece you choose. If something isn’t quite right, we make returns simple and straightforward.

Unused, unworn jewelry in original condition may be returned within 30 days for a refund or store credit. Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect.

For returns that qualify under our 18-month warranty, you’ll receive full store credit once the item arrives back to us. Store credit never expires, giving you the freedom to choose something that feels right.

To start a return, email info@auradevina.com with your order number and a brief note about the item. Our team will guide you through the next steps.